{"id":235175,"date":"2025-03-05T09:56:27","date_gmt":"2025-03-05T08:56:27","guid":{"rendered":"https:\/\/eiml-paris.fr\/?page_id=235175"},"modified":"2025-03-05T09:57:31","modified_gmt":"2025-03-05T08:57:31","slug":"conciergerie-et-gestion-des-vic","status":"publish","type":"page","link":"https:\/\/eiml-paris.fr\/conciergerie-et-gestion-des-vic\/","title":{"rendered":"Conciergerie et Gestion des VIC\u00a0"},"content":{"rendered":"\n\n\t<div class=\"component-max-width component-max-width__\">\n\t\t\n\n\t<div class=\"component-spacer component-spacer__between-blocks\"><\/div>\n\n\n    \n \n\n                                                                                                                                                        \n            <div class=\"componentTitle\">\n            <h1 class=\"season_grand white center \">\n                Conciergerie et Gestion des VIC \n            <\/h1>\n        <\/div>\n    \n\n\n\t<div class=\"component-spacer component-spacer__between-blocks\"><\/div>\n\n\n\n            \n    <div class=\"block-Titre-text-image left\" device=\"desktop\">\n        <div class=\"block-Titre-text-image__container\">\n                            <div class=\"block-Titre-text-image__image centre\">\n                                            <img decoding=\"async\" src=\"https:\/\/eiml-paris.fr\/images\/AdobeStock_945385682-scaled.jpeg\" alt=\"\" \/>\n                                    <\/div>\n\n                <div class=\"block-Titre-text-image__content \">\n                                            <h2> \n                        <div class=\"block-Titre-text-image-titre titre-seasons-grand\">Pr\u00e9sentation <\/div>\n                        <\/h2>\n                    \n                                            <div class=\"block-Titre-text-image__content__baseline\">\n                            <p>Le Responsable Conciergerie et Gestion des VIC (Very Important Clients) assure un service d\u2019exception aux clients les plus prestigieux d\u2019une marque ou d&#8217;un \u00e9tablissement de luxe. Son r\u00f4le est d\u2019offrir une exp\u00e9rience sur-mesure, d\u00e9passant les attentes des clients VIP en anticipant leurs besoins et en leur proposant des services exclusifs. Il est garant de la satisfaction et de la fid\u00e9lisation des clients haut de gamme en coordonnant des prestations personnalis\u00e9es et en veillant \u00e0 chaque d\u00e9tail de leur exp\u00e9rience. <\/p>\n\n                        <\/div>\n                    \n                    \n                <\/div>\n                    <\/div>\n    <\/div>\n\n\n\n\t<div class=\"component-spacer component-spacer__between-blocks\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-3 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">    \n \n\n                                                                                                                                                        \n            <div class=\"componentTitle\">\n            <h2 class=\"season_petit white center \">\n                Missions et responsabilit\u00e9s \n            <\/h2>\n        <\/div>\n    \n\n\n\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t<div class=\"component-text normal left white \">\n\t\t\t\t\t<p>&nbsp;<\/p>\n<ul>\n<li class=\"custom-marker\">Gestion et accompagnement des VIC : Assurer une relation personnalis\u00e9e avec les clients VIP pour garantir une exp\u00e9rience unique et exclusive.<\/li>\n<p>    &nbsp;<\/p>\n<li class=\"custom-marker\">Coordination des services de conciergerie : Organiser des prestations sur-mesure (r\u00e9servations priv\u00e9es, transports de luxe, acc\u00e8s exclusifs, etc.).<\/li>\n<p>    &nbsp;<\/p>\n<li class=\"custom-marker\">Exp\u00e9rience client haut de gamme : Anticiper les attentes et proposer des services personnalis\u00e9s en accord avec le positionnement de la marque.<\/li>\n<p>    &nbsp;<\/p>\n<li class=\"custom-marker\">Fid\u00e9lisation et engagement : D\u00e9velopper des strat\u00e9gies pour renforcer la relation client et am\u00e9liorer la r\u00e9tention des VIC.<\/li>\n<p>    &nbsp;<\/p>\n<li class=\"custom-marker\">Collaboration interservices : Travailler en lien avec les \u00e9quipes commerciales, marketing et service client pour offrir une approche coh\u00e9rente et qualitative.<\/li>\n<p>    &nbsp;<\/p>\n<li class=\"custom-marker\">Suivi et analyse des performances : Mettre en place des indicateurs de satisfaction et analyser les retours des clients VIP.<\/li>\n<p>    &nbsp;<\/p>\n<li class=\"custom-marker\">Veille et innovation : Suivre les tendances du luxe et des services premium pour proposer des offres innovantes et exclusives.<\/li>\n<\/ul>\n\n\t\t\t<\/div>\n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">    \n \n\n                                                                                                                                                        \n            <div class=\"componentTitle\">\n            <h2 class=\"season_petit white center \">\n                Comp\u00e9tences \n            <\/h2>\n        <\/div>\n    \n\n\n\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t<div class=\"component-text normal left white \">\n\t\t\t\t\t<p>&nbsp;<\/p>\n<ul>\n<li class=\"custom-marker\">Excellente ma\u00eetrise des codes du luxe et de la gestion de client\u00e8le haut de gamme.<\/li>\n<p>    &nbsp;<\/p>\n<li class=\"custom-marker\">Capacit\u00e9 \u00e0 anticiper et comprendre les attentes des clients VIP.<\/li>\n<p>    &nbsp;<\/p>\n<li class=\"custom-marker\">Organisation et gestion de plusieurs prestations simultan\u00e9es avec un haut niveau d&#8217;exigence.<\/li>\n<p>    &nbsp;<\/p>\n<li class=\"custom-marker\">Connaissance des services de conciergerie et du r\u00e9seau de partenaires premium.<\/li>\n<p>    &nbsp;<\/p>\n<li class=\"custom-marker\">Comp\u00e9tences en gestion de la relation client et fid\u00e9lisation.<\/li>\n<p>    &nbsp;<\/p>\n<li class=\"custom-marker\">Aisance relationnelle et capacit\u00e9 \u00e0 g\u00e9rer des demandes complexes.<\/li>\n<p>    &nbsp;<\/p>\n<li class=\"custom-marker\">Sens du service et r\u00e9activit\u00e9 face aux demandes clients.<\/li>\n<p>    &nbsp;<\/p>\n<li class=\"custom-marker\">Ma\u00eetrise de plusieurs langues, notamment l&#8217;anglais.<\/li>\n<\/ul>\n<p>Soft Skills<\/p>\n<ul>\n<li class=\"custom-marker\">Sens du d\u00e9tail et exigence de perfection.<\/li>\n<p>    &nbsp;<\/p>\n<li class=\"custom-marker\">Discr\u00e9tion et capacit\u00e9 \u00e0 g\u00e9rer des clients d&#8217;exception.<\/li>\n<p>    &nbsp;<\/p>\n<li class=\"custom-marker\">Diplomatie et \u00e9coute active.<\/li>\n<p>    &nbsp;<\/p>\n<li class=\"custom-marker\">Proactivit\u00e9 et force de proposition.<\/li>\n<p>    &nbsp;<\/p>\n<li class=\"custom-marker\">Adaptabilit\u00e9 et r\u00e9activit\u00e9 dans un environnement dynamique.<\/li>\n<p>    &nbsp;<\/p>\n<li class=\"custom-marker\">Excellentes capacit\u00e9s de communication et de coordination.<\/li>\n<\/ul>\n\n\t\t\t<\/div>\n\n<\/div>\n<\/div>\n\n\n\n\t<div class=\"component-spacer component-spacer__between-blocks\"><\/div>\n\n\n    \n \n\n                                                                                                                                                        \n            <div class=\"componentTitle\">\n            <h2 class=\"season_petit white center \">\n                Formation et qualifications \n            <\/h2>\n        <\/div>\n    \n\n\n\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t<div class=\"component-text normal left white \">\n\t\t\t\t\t<p>&nbsp;<br \/>\nFormation : Dipl\u00f4m\u00e9 d\u2019un\u202f<a href=\"\/programmes\/mastere-retail-et-management-de-la-performance\/\">Mast\u00e8re Retail et Management de la Performance<\/a>, de niveau Bac+5.\u202f\u202f\u202f\u202f\u202f <\/p>\n<p>Exp\u00e9rience : Une exp\u00e9rience pr\u00e9alable en alternance, particuli\u00e8rement dans le secteur du luxe, les services premium ou la gestion de client\u00e8le VIP est un atout majeur. <\/p>\n\n\t\t\t<\/div>\n\n\n\n\n\t<div class=\"component-spacer component-spacer__between-blocks\"><\/div>\n\n\n    \n \n\n                                                                                                                                                        \n            <div class=\"componentTitle\">\n            <h2 class=\"season_petit white center \">\n                Salaire \n            <\/h2>\n        <\/div>\n    \n\n\n\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t<div class=\"component-text normal left white \">\n\t\t\t\t\t<p>&nbsp;<br \/>\nLe salaire d&#8217;un Responsable Conciergerie et Gestion des VIC varie selon l&#8217;entreprise, le secteur et l&#8217;exp\u00e9rience. En France, il se situe g\u00e9n\u00e9ralement entre 30 000 et 70 000\u20ac brut annuel. <\/p>\n\n\t\t\t<\/div>\n\n\n\n\n\t<div class=\"component-spacer component-spacer__between-blocks\"><\/div>\n\n\n    \n \n\n                                                                                                                                                        \n            <div class=\"componentTitle\">\n            <h2 class=\"season_petit white center \">\n                \u00c9volution de carri\u00e8re \n            <\/h2>\n        <\/div>\n    \n\n\n\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t<div class=\"component-text normal left white \">\n\t\t\t\t\t<p>&nbsp;<br \/>\nLe Responsable Conciergerie et Gestion des VIC peut \u00e9voluer vers des postes tels que directeur exp\u00e9rience client VIP, responsable relation client haut de gamme, directeur conciergerie de luxe ou consultant en exp\u00e9rience client et fid\u00e9lisation premium. Avec une expertise approfondie en gestion de la relation client VIP et en services exclusifs, des opportunit\u00e9s existent au sein des grandes maisons de luxe, h\u00f4tels cinq \u00e9toiles et groupes internationaux. <\/p>\n\n\t\t\t<\/div>\n\n\n\n\n\t<div class=\"component-spacer component-spacer__between-blocks\"><\/div>\n\n\n\t<\/div>\n\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"info_filiere":[],"info_type_filiere":[],"info_category_news":[],"info_theme":[],"info_templates":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Conciergerie et Gestion des VIC\u00a0 | EIML<\/title>\n<meta name=\"description\" content=\"Le Responsable Conciergerie et Gestion des VIC assure un service d\u2019exception aux clients les plus prestigieux. D\u00e9couvrez ce m\u00e9tier, accessible apr\u00e8s nos cursus.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/eiml-paris.fr\/conciergerie-et-gestion-des-vic\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Conciergerie et Gestion des VIC\u00a0 | EIML\" \/>\n<meta property=\"og:description\" content=\"Le Responsable Conciergerie et Gestion des VIC assure un service d\u2019exception aux clients les plus prestigieux. D\u00e9couvrez ce m\u00e9tier, accessible apr\u00e8s nos cursus.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/eiml-paris.fr\/conciergerie-et-gestion-des-vic\/\" \/>\n<meta property=\"og:site_name\" content=\"eiml-paris\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-05T08:57:31+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/eiml-paris.fr\/conciergerie-et-gestion-des-vic\/\",\"url\":\"https:\/\/eiml-paris.fr\/conciergerie-et-gestion-des-vic\/\",\"name\":\"Conciergerie et Gestion des VIC\u00a0 | EIML\",\"isPartOf\":{\"@id\":\"https:\/\/eiml-paris.fr\/#website\"},\"datePublished\":\"2025-03-05T08:56:27+00:00\",\"dateModified\":\"2025-03-05T08:57:31+00:00\",\"description\":\"Le Responsable Conciergerie et Gestion des VIC assure un service d\u2019exception aux clients les plus prestigieux. D\u00e9couvrez ce m\u00e9tier, accessible apr\u00e8s nos cursus.\",\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/eiml-paris.fr\/conciergerie-et-gestion-des-vic\/\"]}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/eiml-paris.fr\/#website\",\"url\":\"https:\/\/eiml-paris.fr\/\",\"name\":\"eiml-paris\",\"description\":\"Un site utilisant WordPress\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/eiml-paris.fr\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"fr-FR\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Conciergerie et Gestion des VIC\u00a0 | EIML","description":"Le Responsable Conciergerie et Gestion des VIC assure un service d\u2019exception aux clients les plus prestigieux. D\u00e9couvrez ce m\u00e9tier, accessible apr\u00e8s nos cursus.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/eiml-paris.fr\/conciergerie-et-gestion-des-vic\/","og_locale":"fr_FR","og_type":"article","og_title":"Conciergerie et Gestion des VIC\u00a0 | EIML","og_description":"Le Responsable Conciergerie et Gestion des VIC assure un service d\u2019exception aux clients les plus prestigieux. D\u00e9couvrez ce m\u00e9tier, accessible apr\u00e8s nos cursus.","og_url":"https:\/\/eiml-paris.fr\/conciergerie-et-gestion-des-vic\/","og_site_name":"eiml-paris","article_modified_time":"2025-03-05T08:57:31+00:00","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/eiml-paris.fr\/conciergerie-et-gestion-des-vic\/","url":"https:\/\/eiml-paris.fr\/conciergerie-et-gestion-des-vic\/","name":"Conciergerie et Gestion des VIC\u00a0 | EIML","isPartOf":{"@id":"https:\/\/eiml-paris.fr\/#website"},"datePublished":"2025-03-05T08:56:27+00:00","dateModified":"2025-03-05T08:57:31+00:00","description":"Le Responsable Conciergerie et Gestion des VIC assure un service d\u2019exception aux clients les plus prestigieux. D\u00e9couvrez ce m\u00e9tier, accessible apr\u00e8s nos cursus.","inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/eiml-paris.fr\/conciergerie-et-gestion-des-vic\/"]}]},{"@type":"WebSite","@id":"https:\/\/eiml-paris.fr\/#website","url":"https:\/\/eiml-paris.fr\/","name":"eiml-paris","description":"Un site utilisant WordPress","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/eiml-paris.fr\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"fr-FR"}]}},"_links":{"self":[{"href":"https:\/\/eiml-paris.fr\/wp-json\/wp\/v2\/pages\/235175"}],"collection":[{"href":"https:\/\/eiml-paris.fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eiml-paris.fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eiml-paris.fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/eiml-paris.fr\/wp-json\/wp\/v2\/comments?post=235175"}],"version-history":[{"count":5,"href":"https:\/\/eiml-paris.fr\/wp-json\/wp\/v2\/pages\/235175\/revisions"}],"predecessor-version":[{"id":236195,"href":"https:\/\/eiml-paris.fr\/wp-json\/wp\/v2\/pages\/235175\/revisions\/236195"}],"wp:attachment":[{"href":"https:\/\/eiml-paris.fr\/wp-json\/wp\/v2\/media?parent=235175"}],"wp:term":[{"taxonomy":"info_filiere","embeddable":true,"href":"https:\/\/eiml-paris.fr\/wp-json\/wp\/v2\/info_filiere?post=235175"},{"taxonomy":"info_type_filiere","embeddable":true,"href":"https:\/\/eiml-paris.fr\/wp-json\/wp\/v2\/info_type_filiere?post=235175"},{"taxonomy":"info_category_news","embeddable":true,"href":"https:\/\/eiml-paris.fr\/wp-json\/wp\/v2\/info_category_news?post=235175"},{"taxonomy":"info_theme","embeddable":true,"href":"https:\/\/eiml-paris.fr\/wp-json\/wp\/v2\/info_theme?post=235175"},{"taxonomy":"info_templates","embeddable":true,"href":"https:\/\/eiml-paris.fr\/wp-json\/wp\/v2\/info_templates?post=235175"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}