Client Advisor
A partir de Bac +2
A partir de Bac +2
Integrate the 2020/2021 Client Advisor program as an apprentice of the Institut des Métiers d’Excellence LVMH and join one of the LVMH Maisons: Berluti, Bulgari, CÉLINE, Chaumet, Christian Dior Couture, Fendi, Fred, Givenchy, Guerlain, Hublot, KENZO, Le Bon Marché, Louis Vuitton, Make Up For Ever, Marc Jacobs, Parfums Christian Dior, Sephora or TAG Heuer’s store in Paris or its suburbs and follow a training course entirely in English in apprenticeship at EIML Paris.
The Institut des Métiers d’Excellence LVMH offers a level 6 RNCP Certificate, accredited under the French Ministry of Employment and delivered by EIML Paris and the Certificate of Excellence from the Institut des Métiers d’Excellence LVMH.
Client
Advisor
Le
programme
programme
Bachelor Spécialisé en 12 mois
LUXURY RETAIL MANAGEMENT
French etiquette
Sales techniques in perfume
Sales techniques in fashion
Sales ceremonial in luxury
Cross-selling in luxury
Sales forecasts and logistics
Store management and KPI
Potential and ledership
Distribution law
Sales team management
Writing technics and e-mailing
Introduction to accounting
LUXURY PLAYERS AND CODES
Key market players
Luxury codes
Fashion History
Workshops: leather, textile, gemmology, wine
MARKETING ET DIGITAL MARKETING IN LUXURY INDUSTRY
Principles of marketing
Principles of communication
Brand Identity
Visual identity
Digital experience in store
Intercultural management
BUSINESS TOOLS
English (TOEIC)
LV2: Chinese
Operational report
International small talk
Word, Excel, Powerpoint
Software: Word, Excel, Powerpoint
Bachelor Spécialisé en 12 mois
OCT - JUIL
12 mois en alternance
2 jours école / 3 jours entreprise
Responsable d'Affaires Commerciales et du Développement à l'International*
Diplôme Reconnu par l'État niveau 6
Débouchés
Bachelor Client Advisor
- Client advisor
- Store manager
- Responsable d’espace
- Attaché commercial
- Chargé de relation client
- Personal shopper
- Responsable showroom
- Responsable des services clients
- Responsable de formation en point de vente
*délivré sous l'autorité de SAS ISIMI - PPA (accessible par la VAE), inscrit au RNCP par arrêté du 26 septembre 2016 publié au Journal Officiel du 04 octobre 2016 (code NSF 312)
