The Client Advisor program proposes a one-year contract of professionalization / apprenticeship - alternating 3 days in stores in Paris and 2 days in EIML Paris - from September 2023 as a Client Advisor in one of the Maisons of the LVMH group including Berluti, Chaumet, Fendi, Givenchy, Guerlain, Hublot, Kenzo, La Samaritaine, Le Bon Marché, Louis Vuitton, LVMH Fragrance Brands, Parfums Christian Dior, Rimowa, Sephora or TAG Heuer.

The Client Advisor missions include:

1. Process a sale in a confident and professional manner.
2. Engage with clients to develop long-term relationships, leveraging different clienteling tools, in order to foster brand loyalty.
3. Contribute to successful commercial results.
4. Acquire cross-selling techniques and know-how.
5. Learn and master brand and products knowledge.
6. Be able to create a unique and unforgettable in-store experience.

One academic year of 65 course days (460 hours) corresponds to 60 ECTS-credits. The LVMH Maisons organize in addition exclusive IME Master Classes.

The training at EIML Paris is free of charge for the apprentices.

For applying, you must have completed a two-year technical or university degree (BAC+2) or a three/five-year university degree (in arts, social sciences, languages…). You have to be enthusiastic, service oriented, passionate about luxury and sales, results orientated and have a proactive and positive attitude. A fluent level in French and English is mandatory, the knowledge of another language such as Mandarin, Russian, classical Arabic, Japanese, Thai, Korean, Italian or Portuguese is an advantage.

The preselection of the candidates is done by EIML Paris. The application file needs to be uploaded here, filled in and sent by email along with a resume to clientadvisor@eimlp.fr. A first selection will be done by EIML Paris with oral to evaluate the candidate’s motivation, his “Luxury Culture” and English level. Then, the preselected candidates will be evaluated with a real-life situation and received by the human resources manager and the store manager from LMVH group for an individual interview, to finalize the process.

At the end of this program, you could continue your studies in the Mastère Marketing et Stratégie Merchandising.

For further information, please click here.